Privacy Policy

Last updated July 15, 2026

Restore helps NYC restaurants understand compliance records, monitor public agency updates, and coordinate remediation work. This policy explains what we collect and how we use it.

Information We Collect

• Account details such as email address, restaurant or provider name, contact name, phone number, boroughs, trades, and profile preferences.
• Watchlist signup details such as email address, restaurant name, address, borough, and CAMIS when you ask to monitor a location.
• Workflow activity such as claimed leads, phone reveals, job notes, invoices, and status changes.
• Technical data such as IP address, request metadata, browser information, and security logs needed to operate and protect the service.

Public Records

Restore uses public NYC agency data, including DOH, FDNY, DOB, OATH, 311, and DSNY records. Those records may include restaurant names, addresses, inspection results, violations, hearings, penalties, and public contact details. We use that data to power compliance dashboards, alerts, and marketplace routing.

How We Use Information

• Operate dashboards, restaurant lookup, watchlist alerts, provider matching, and advisory workflows.
• Send transactional emails such as watchlist confirmations, violation alerts, account messages, and unsubscribe confirmations.
• Prevent abuse, secure accounts, monitor uptime, debug errors, and enforce marketplace integrity.
• Improve Restore's product, coverage, and compliance ranking logic.

Sharing

We do not sell personal information. We share information with service providers that help us run Restore, such as hosting, database, email, payments, monitoring, and analytics vendors. Provider and restaurant information may also be shared inside Restore workflows when needed to fulfill a request, claim a lead, quote a job, or provide advisory support.

Retention And Choices

We keep records as long as needed for the service, legal, security, and operational purposes. You can unsubscribe from watchlist alerts using the link in any alert email. For account, deletion, or privacy requests, email privacy@restorecc.io.

Security

Restore uses HTTPS, signed session cookies, password hashing, access controls, CSRF checks, rate limits, and operational logging. No system is perfect, but security issues can be reported at security@restorecc.io.